Legal

Terms of Service

Last Updated: June 2026

Acceptance of Terms

By accessing or using Helix ACH, you agree to these Terms of Service.

Platform Services

Helix ACH provides software tools to help businesses manage ACH payment authorizations, invoices, collections, reporting, and operational workflows.

User Responsibilities

Users agree to:

  • Provide accurate information
  • Maintain account security
  • Use the platform only for lawful purposes
  • Obtain proper authorization before initiating ACH collections

ACH Authorization

Users are solely responsible for obtaining and maintaining valid customer authorization before initiating any ACH debit transaction.

Compliance

Users agree to comply with all applicable laws, banking regulations, payment network rules, and ACH requirements.

Account Security

Users are responsible for safeguarding login credentials and immediately reporting unauthorized account activity.

Service Availability

Helix ACH strives to maintain platform availability but does not guarantee uninterrupted service.

Limitation of Liability

Helix ACH shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from platform use.

Termination

Helix ACH may suspend or terminate accounts that violate these terms or create security, compliance, or operational risks.

Changes to Terms

Helix ACH may update these terms periodically. Continued use of the platform constitutes acceptance of any updates.

Contact

Questions regarding these terms should be directed to: support@helixach.com

Questions about our terms?

Reach out to our team for any terms-related inquiries.

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