Privacy Policy

Helix ACH collects information provided by users including:

• Name
• Email address
• Company information
• Invoice information
• ACH authorization records
• Customer banking connection data
• Usage and security logs

We use collected information to:

• Provide ACH collection services
• Process payment authorizations
• Manage invoices and collections
• Improve platform performance
• Prevent fraud and unauthorized activity
• Meet legal and compliance obligations

Helix ACH uses industry-standard security measures to protect customer information. Sensitive banking credentials are never stored directly by Helix ACH.

Helix ACH may use regulated financial technology providers and infrastructure partners to facilitate bank account connections, payment processing, security monitoring, authentication, and platform operations.

Helix ACH does not sell customer information. Information is only shared with service providers necessary to operate the platform or when required by law.

Information is retained only as long as necessary for operational, legal, compliance, and audit purposes.

Users may request access, correction, or deletion of personal information where permitted by applicable law.

For privacy-related inquiries contact: support@helixach.com